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← All case studies Healthcare Technology · PAM, IAM, MFA, SSO & SDK

PHI in New York. Engineers in India. One Access Model.

An EMR platform vendor unified workforce, cloud and 1,200 customer administrator accounts while embedding Rainbow Secure into its product.

1,400 accounts under one governed identity model
20 hours / week reclaimed from access administration
80+ / week credential attacks blocked
THE CHALLENGE

Why a stronger solution was needed

Credentials were appearing in breach dumps, access had sprawled across two continents, engineers held standing production privilege and shared accounts lacked clear ownership. As a healthcare business associate, the vendor also needed to demonstrate how offshore access to PHI was controlled and audited.

RAINBOW SECURE APPROACH

How the engagement was structured

Rainbow Secure governed privileged Oracle Cloud access, unified Google Workspace, Microsoft 365, Oracle Cloud, the EMR backend and website, extended controls to customer administrator accounts, embedded rSecureKey MFA and SSO through the SDK, and established role scope, lifecycle management and recurring recertification.

WHAT WE DID

From problem to governed access

01

Govern privileged access

Brought Oracle Cloud VM and OCI service administration under PAM.

02

Unify identity

Connected Google Workspace, Microsoft 365, Oracle Cloud, the EMR backend and website.

03

Protect customer administrators

Extended controls to 1,200 accounts reaching patient records.

04

Embed MFA and SSO

Integrated rSecureKey into custom EMR and internal applications through the SDK.

05

End access sprawl

Applied role scope, ownership, lifecycle processes and recurring recertification.

06

Document the safeguards

Mapped access control, authentication and audit evidence to relevant HIPAA technical safeguards.

FEATURES IN PRACTICE

What was used, where and why

Rainbow Secure capability Where it was used How it helped
PAM Oracle Cloud VMs and OCI services Eliminated standing production access and made privileged activity accountable.
IAM and lifecycle Staff and customer administrator accounts Established ownership, roles, joiner-mover-leaver controls and recurring reviews.
rSecureKey MFA and SSO Google Workspace, Microsoft 365, cloud, website and EMR platform Made leaked passwords insufficient across connected surfaces.
SDK integration Custom EMR and internal applications Embedded authentication and SSO without rebuilding the platform.
WHAT WAS BEING PROTECTED

The business impact behind the technology

Customer PHI

A compromise could affect healthcare practices across the platform.

Oracle Cloud production

Loss could interrupt clinicians’ access to patient records.

EMR source code and IP

The software platform itself is a high-value business asset.

1,200 customer administrators

A legitimate-looking compromised login could reach live patient records.

Business-associate standing

Healthcare customers require defensible access and audit controls.

THREATS REDUCED

Risk connected to control

Threat or weakness Control that addressed it
Dark-web credentials Multidimensional authentication makes a leaked password insufficient
Credential stuffing Unified MFA blocked more than 80 attempts weekly
Standing production privilege Governed PAM for Oracle Cloud infrastructure
Shared team accounts Named ownership and unique user identification
Access retained after role change Lifecycle workflows and recurring recertification
Weak authentication inside the EMR rSecureKey MFA and SSO embedded through the SDK
BUSINESS OUTCOME

What changed

A total of 1,400 accounts came under one governed model. The team reclaimed about 20 hours per week from access administration, more than 80 credential attacks were blocked weekly, standing Oracle Cloud privilege was removed, and HIPAA-relevant access-control evidence became available for audits and customer reviews.

Verified operational metrics from the supplied EMR Platform Vendor case study. Compliance mapping supports evidence; it is not a certification.
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