Close the exposed-credential path
Applied multidimensional MFA across protected sign-ins.
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Medical Device Manufacturing · MFA, SSO, IAM, PAM & Team Access
The Team Password Was in a Text File on the Desktop.
An India-based medical-device manufacturer brought 800 employees, six application environments and customer administrators into one governed identity model.
800
employees under one access model
14
export markets
6+
cloud, SAP, SaaS and custom environments
THE CHALLENGE
Why a stronger solution was needed
Employee credentials had appeared in breach data, shared team passwords were stored in plain-text files, and access was administered separately across Microsoft 365, Google Cloud, SAP, Zoom, Zoho and custom PHP applications. Joiners waited for manual setup, leaver access could remain active, standing administrative privilege created risk, and the customer administrator tier reached order and clinical information.
RAINBOW SECURE APPROACH
How the engagement was structured
Rainbow Secure deployed multidimensional MFA across protected sign-ins, replaced shared passwords with named Team Access, unified supported applications through SSO, coordinated joiner-mover-leaver changes through IAM, governed cloud and SAP administration through PAM, and extended stronger controls to the customer administrator tier. Access and attempted-sign-in records made the operating model easier to explain during audits and customer reviews.
Why the customer selected this approach
Rainbow Secure could address the complete access journey across cloud, SAP, SaaS and custom applications while combining human verification, lifecycle governance, privileged access and shared-account control in one operating model.
From problem to governed access
Remove desktop password files
Replaced identified shared credentials with named Team Access.
Unify application access
Connected supported cloud, SAP, SaaS and custom applications through SSO.
Automate workforce changes
Applied IAM workflows to joiner, mover and leaver events.
Govern privileged access
Brought cloud and SAP administration under PAM.
Make access reviewable
Recorded assignments, authority checks and attempted access for governance and audit.
What was used, where and why
Rainbow Secure capability
Where it was used
How it helped
rSecureKey multidimensional MFA
Employee, administrator and customer-administrator sign-in
Made credentials discovered in breach data insufficient to complete login on their own.
Team Access
Shared departmental and operational functions
Replaced passwords stored in desktop text files with named access that could be removed individually.
SAML SSO
Microsoft 365, Google Cloud, SAP, Zoom, Zoho and supported custom applications
Reduced separate application credentials and provided a governed entry point.
IAM lifecycle management
Employee joiner, mover and leaver processes
Coordinated provisioning and timely removal through workflow instead of relying on memory.
PAM
Cloud and SAP administrative access
Brought high-risk access under controlled, accountable administration.
Audit evidence
Access assignments, authority checks and attempted sign-ins
Created reviewable records for audits, customer due diligence and internal governance.
The business impact behind the technology
Device design and manufacturing records
Unauthorized access could create regulatory exposure and intellectual-property loss.
SAP operations
Orders, finance and supply-chain activity are central to continued production.
Customer clinical information
The customer platform can contain sensitive information for healthcare organizations.
Export-market access
Control findings can affect customer confidence and the ability to sell internationally.
Customer trust
Manufacturers must demonstrate reliable control over people, systems and records.
Risk connected to control
Threat or weakness
Control that addressed it
Credentials exposed in breach data
Multidimensional MFA makes a password insufficient on its own
Shared passwords stored on endpoints
Team Access replaces the identified text-file credentials
Access retained after role change or departure
IAM joiner-mover-leaver workflow
Standing cloud and SAP privilege
Governed PAM
Weak access to custom applications
Unified SSO and MFA
Scattered audit evidence
Central access and attempted-sign-in records
BUSINESS OUTCOME
What changed
Eight hundred employees moved to a unified sign-in and access model across cloud, SAP, SaaS and custom applications. The identified shared passwords were removed from desktop text files and replaced with governed Team Access, lifecycle changes became workflow-driven, privileged access became accountable, and customer-administrator access received stronger protection.
Operational details and scale reflect the supplied customer engagement. Regulatory references describe how the controls support the broader compliance program; they do not constitute certification or attestation.Start with one customer problem and build the right identity-security path.
We can map the users, applications, access risks and evidence requirements involved in your first use case.
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