Contain the incident
Stopped the active compromise before analysis.
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Nonprofit & Performing Arts · IR, MFA & Team Access
The Cast Changes Every Production. The Logins Didn’t.
A nonprofit theatre ended an account-takeover campaign, replaced shared credentials and completed MFA coverage across a rotating workforce.
30
staff accounts secured with multidimensional MFA
6
shared logins replaced with governed Team Access
~20 / week
password-spraying and replay attacks blocked
THE CHALLENGE
Why a stronger solution was needed
Business email was being compromised amid sustained password spraying and credential replay. Accounting, fundraising, casting, new plays, audio and ticketing used shared passwords that could not support individual revocation or accountability. Seasonal turnover made conventional MFA enrollment difficult to complete.
RAINBOW SECURE APPROACH
How the engagement was structured
Rainbow Secure contained the incident, reconstructed the root cause from Google Workspace audit logs, recovered affected accounts, deployed rSecureKey MFA, replaced six shared logins with governed Team Access and protected WordPress administrator and editor access.
From problem to governed access
Run the forensics
Reconstructed the timeline and root cause from Google Workspace audit logs.
Recover and harden
Removed attacker access, reset trust and restored normal operation.
Deploy rSecureKey MFA
Protected every staff login, including rotating workers.
Replace shared logins
Moved six departments to named Team Access.
Secure WordPress
Protected administrator and editor access to the public website.
What was used, where and why
Rainbow Secure capability
Where it was used
How it helped
Incident response and forensics
Google Workspace and affected accounts
Established and closed the actual root cause instead of relying on inference.
rSecureKey MFA
Thirty Google Workspace staff accounts
Made passwords from breach dumps insufficient for login.
Team Access
Six departmental functions
Replaced shared passwords with named, individually removable access.
WordPress MFA
Administrator and editor login
Protected the public site and publishing access against takeover.
The business impact behind the technology
Donor records and giving history
Loss could weaken relationships the nonprofit depends on.
Ticket-buyer data
Exposure would damage trust with the audience.
Business email
Compromise creates invoice and payment-fraud risk.
Fundraising correspondence
Sensitive funder and grant activity depends on trustworthy access.
Public website
Defacement or downtime can stop ticket sales and harm reputation.
Risk connected to control
Threat or weakness
Control that addressed it
Password spraying
Multidimensional MFA on Google Workspace
Credential replay and reuse
A leaked password alone cannot complete login
Shared departmental passwords
Team Access replaced shared login
Access retained after departure
Individuals can be removed without changing a shared password
WordPress administrator takeover
Rainbow Secure MFA protects admin and editor login
BUSINESS OUTCOME
What changed
Thirty staff accounts were secured, six shared departmental logins were eliminated, complete MFA coverage included contract and seasonal staff, and approximately 20 attacks per week—about 1,040 annually—were blocked before reaching an account.
Verified engagement metrics from the supplied New Jersey Theatre Company case study. PCI DSS alignment does not constitute an assessment or attestation.Start with one customer problem and build the right identity-security path.
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