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← All stories and use cases Pharmaceutical & Life Sciences · Industry use case · Rainbow Secure MFA + PAM & Service Accounts

Give Every Service Account an Owner

Non-human identities receive ownership, review dates and controls matched to how they operate.

URGENT PROBLEM

What opens the conversation

Service accounts can operate for years without named ownership, review or a reliable removal process.

DISCOVERY QUESTIONS

Help the customer recognize the need.

1

How many service accounts have no current owner?

2

Which credentials are embedded in scripts or configuration?

3

What happens when the employee who created an integration leaves?

RAINBOW SECURE APPROACH

Which capabilities fit—and why

Rainbow Secure MFA

Verifies the person before access is granted, while the other capabilities govern what that verified person may reach.

Service-account governance

Assigns ownership and scheduled review to non-human identities.

PAM

Limits privileged use by service and administrator accounts.

Digital Vault

Protects selected secrets used by integrations.

Identity monitoring

Surfaces unusual account activity.

HOW IT WORKS

A practical first-use-case path

  1. 01

    Inventory non-human identities

  2. 02

    Assign owner and business purpose

  3. 03

    Move eligible secrets into controlled storage

  4. 04

    Review usage and recertify access

EXPECTED BUSINESS OUTCOME

What the customer should gain

Reduced orphaned-account risk and a clearer operating model for non-human identities.

This industry use case is based on a common business need. It is not presented as a completed customer engagement or performance guarantee.