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Self-Service Password Reset

Reset access without making security optional.

Rainbow Secure helps users recover access through an intelligent, risk-aware reset process. The verification path adapts to user behavior, location, context, time and device signals.

Reset request The user requests recovery—no method selection
AI-DRIVEN RISK DECISION Rainbow Secure determines how to validate the user
User behavior Location Context Time Device
Lower risk Algorithm assigns single-channel verification Elevated risk Algorithm assigns multi-channel or human approval
Behavior signals Location context Device awareness Single-channel token Multi-channel verification Human approval
Secure recovery matters

A password reset should verify the person—not just process a request.

Account recovery is a valuable target for attackers. A reset process based on one static question or one exposed endpoint can become a shortcut around stronger login security.

Rainbow Secure evaluates the request and applies the appropriate level of verification before allowing the password change.

How it works

The user requests a reset. Rainbow Secure decides how to validate them.

The verification method is assigned automatically by the AI-driven algorithm—not selected by the user.

01

Request

The user requests a password reset without choosing a verification method.

02

Evaluate

Rainbow Secure evaluates behavior, location, context, time and device signals.

03

Assign

The algorithm automatically assigns a single-channel, multi-channel or human-approval path.

04

Verify

The user completes the validation method determined by Rainbow Secure.

05

Reset and record

After successful validation, the password is changed and the recovery activity is available for review.

Real product demonstration

See the password-reset journey.

This demonstration shows the user-facing recovery experience after Rainbow Secure evaluates the request and determines the required validation method.

Important The user starts the reset request. Rainbow Secure’s algorithm selects the validation path.
Rainbow Secure Password Reset REAL PRODUCT TOUR
Algorithm-directed validation

The verification path changes with the evaluated risk.

The user does not select a recovery method. Rainbow Secure analyzes the request and directs the user through the validation path its algorithm determines is appropriate.

  • Reduce unnecessary help-desk involvement
  • Automatically step up higher-risk requests
  • Support recovery on shared and remote devices
  • Keep a reviewable record of reset activity
ALGORITHM: LOWER RISK

Assign single-channel validation

Rainbow Secure sends a time-limited reset token or approval through one registered endpoint.

Algorithm assigns → User verifies → Reset
ALGORITHM: ELEVATED RISK

Assign multi-channel validation

Rainbow Secure requires verification through more than one registered endpoint.

Algorithm assigns → User verifies channels → Reset
ALGORITHM: HIGHER RISK

Require human approval

Rainbow Secure escalates the request to the user’s manager or a security administrator.

Algorithm escalates → Human approves → Reset
Available validation channels

The algorithm uses the channel or approver required by the risk decision.

Organizations configure permitted endpoints and approvers. Rainbow Secure determines which configured method or combination the user must complete for each reset request.

01

Registered email

A configured endpoint the algorithm may assign for token-based validation.

02

Registered phone

A configured endpoint the algorithm may assign for token-based validation.

03

Authenticator app

A configured endpoint the algorithm may assign for token-based validation.

04

Manager approval

A configured human approval path the algorithm may require for higher-risk recovery.

05

Security administrator

A configured human approval path the algorithm may require for higher-risk recovery.

Control and evidence

Make recovery easier to manage and easier to review.

Security teams can define the permitted recovery paths while maintaining visibility into how sensitive reset requests were verified and approved.

Reset request context Risk-based verification path Channels used Human approver when required Reset completion Reviewable activity
Secure account recovery

See risk-aware password reset in action.

Explore how Rainbow Secure combines self-service recovery, adaptive verification and human approval.

Request a Demo → Explore IAM Overview